At J&CR Service LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or communicate with us through our services.

Effective Date: October 7, 2026

What Personal Data We Collect

We collect personal information that you voluntarily provide to us when you request an HVAC service, fill out our contact or financing inquiry forms, or communicate directly with our team:

• Contact Information: Name, phone number, email address, physical service address, and billing details.
• Service Details: Information regarding your heating, cooling, or ductwork equipment and specific service requests.
• Communication Logs: Messages, notes, or inquiry details submitted through our website or text communication channels.

How Your Information Is Used

We use the information we collect to provide reliable, professional HVAC services to your property:

• Processing service appointments, diagnostic requests, and equipment replacement consultations.
• Communicating directly with you regarding service updates, scheduling confirmations, and technician arrival times.
• Sending invoice details, financing information, and promotional updates if you have opted in.
• Improving website functionality and customer support experiences.

Text Messaging (SMS) Disclosure & Terms

When you provide your phone number to J&CR Service LLC through our website form or direct communication, you consent to our text communication terms below:

• No Sharing of SMS Data: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
• Opt-in Disclosure: By providing your number, you consent to receive automated informational and promotional messages from J&CR Service LLC.
• Opt-out Instructions: You can cancel the SMS service at any time. Just text “STOP” to our phone number. We will send a confirmation message to acknowledge your request.
• Help Instructions: Reply HELP for assistance or questions regarding text communications.
• Message Rates & Frequency: Message and data rates may apply. Message frequency varies based on your service status and inquiry needs.

Protecting Your Personal Data

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or alteration.

We do not sell, rent, or trade your personal information to outside marketers. We only share necessary service details with trusted service providers who assist us in operating our website, processing payments, or delivering your HVAC service, subject to strict confidentiality agreements.

Updating Your Preferences or Requesting Info

You have the right to access, update, or request the deletion of your personal contact information held in our records. If you have questions about this Privacy Policy or wish to adjust your communication preferences, please contact us:

• Company Name: J&CR Service LLC
• Address: 2010 Wild Peregrine Cir, Katy, TX 77494
• Phone / Emergency Contact: (832) 920-9617
• Email: jncrservice@gmail.com